At Abid Electronics Service Hub, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services in Srinagar.
1. Information We Collect When you book an appointment, request a callback, or contact us, we may collect:
- Personal Information: Name, phone number, email address, and service address.
- Service Details: Information about your appliance, the issues you are facing, and uploaded photos of the appliance.
- Technical Information: IP address, browser type, device information, and website usage data collected via cookies.
2. How We Use Your Information We use your information strictly to:
- Schedule and provide doorstep appliance repair services.
- Communicate with you regarding your appointment, service updates, and invoices.
- Improve our website, customer service, and advertising efforts.
- Send you promotional offers (only if you have opted into our newsletter).
3. Data Protection and Sharing We do not sell, trade, or rent your personal information to third parties. We may share your address and phone number exclusively with our assigned technicians to facilitate your doorstep repair.
4. Data Retention We retain your personal data (such as service history and contact details) to honor warranty claims and provide faster service in the future.
5. Your Rights You have the right to request access to, correction of, or deletion of your personal data stored with us. To exercise these rights, please contact us.
Contact Us for Privacy Concerns: Phone: +91 9622917697 Address: Bemina Crossing, Chattabal, Srinagar, J&K